• After Sales Care - Service & Maintenance

Rest assured that we take our after sales support seriously. If you have a query or fault and require some after sales support, you can contact us in the following ways:

0800 978 8395

We will respond in the timeliness manner possible.

With a full range of parts, spares and an experienced team of certificated, trained and passionate engineers, we are well positioned to assist you. We have various levels of service to suit your needs from call out only plans to more comprehensive options. We understand well the consequences of such a failure in healthcare communications failures not being resolved in a timely manner and we will treat your request for help with the utmost of care.

The code of practice HTM 08-03: Bedhead Services (Section 4) actually recommends that nurse call and associated systems are regularly tested and maintained by competent persons in line with a manufacturer’s recommendations and that a schedule for maintenance visits is clearly detailed within the hospital’s operational plan.

In addition to Zettler Medicall 800 and Elpas Eiris systems, we can also help you with spares or service on any of the following systems:

Intercall, Eclipse, Medicare, Static Systems, Aidcall, Guardian, SAS, Pinpoint, Elpas, Ackermann, Tunstall, Chubb Companion & Wandsworth Electrical.

Our healthcare communication service and maintenance support agreements ensure you comply with relevant standards – giving you and your organisation peace of mind.

In taking out a service support agreement with us you can rest assured that you’ll have a mechanism in place to perform regular system health checks. If unexpected failures happen, you can trust us to react quickly to resolve the issue wherever possible.

Take good care of your life critical safety system..

What would happen if one your ZETTLER components were to fail Who would you Call What would be the consequences of such a failure not being resolved in a timely manner As an accredited maintainer of ZETTLER Call Systems, we take pride in the quality of maintenance that we provide.

With a full range of spares and an experienced team of ZETTLER certificated trained engineers, we have three levels of service to suit your needs.